COVID-19 Update (Apr. 13/20)

As health care providers, DOCERE: Institute of Wellness shares in the increasing global concern about COVID-19. We want you to know we are taking the situation very seriously. As doctors, we rely on information which is scientifically proven and medically backed and, accordingly, are closely monitoring and adhering to the advice given by public health officials.

Our commitment to putting the health and safety of our patients and staff first is unwavering. We have always taken pride in the cleanliness of our clinic, and will continue to follow, as we always have, the standards of infection control set out by Health Canada, and the College of Naturopaths of Ontario (CONO).

 

UPDATE: April 13, 2020

We will continue to support our patients during this time of need. Our team will be available to respond to questions you have about the COVID-19 pandemic, to schedule appointments, renew prescriptions, supply products, and any other needs you may have.  Until further notice, the following implementations to our day-to-day business will be made:

TRANSITION TO TELEMEDICINE VIDEO CONFERENCING

We will no longer offer in-clinic consultations. With the recent implementation of Telemedicine Video Conferencing, we will now offer remote consultations to both existing and new patients.

  • If you have an upcoming appointment scheduled, please confirm with our clinic if you will be keeping this appointment or if you would prefer to reschedule.

  • If you require an appointment, please contact our clinic to book. We have immediate availability.

NUTRACEUTICAL PURCHASES

We will continue to carry our standard offering of professional grade nutraceuticals. We will only offer products to our existing patients on a pre-order basis, as walk-in purchases are no longer available. You must first contact our clinic with your order and form of payment, and we will inform you once your order is ready for pickup.

UPDATED BUSINESS HOURS

Until further notice, our clinic will be open from 9am - 5pm, on Mondays, Tuesdays,  and Thursdays.
 

If you are experiencing a fever, cough, sore throat, difficulty breathing, have traveled or been in contact with individuals who have traveled outside of Canada, we strongly encourage you to self-quarantine.

We’re here to help you navigate during this uncertain time. If you have any questions and/or concerns, please don’t hesitate to contact our clinic.

 

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